We're sorry you'd like to delete your Longchamp customer account.
To delete your online account or store file, we invite you to contact our Customer Service team by completing this contact form.
Just looking to change your email address? Go to the My Details section of your account.

In accordance with applicable regulations, you are entitled to the following rights regarding your personal data: the right to access, the right to rectification, the right to erasure, the right to data portability, the right to object, and the right to restrict processing. You can withdraw your consent at any time. You can also establish guidelines regarding the retention, erasure, and communication of your personal data after your passing.
To exercise these rights, you must submit a request with proof of identity:
- to our Customer Service team by completing this contact form.
- to Longchamp headquarters by sending a letter to the following address:
Longchamp SAS
12 Rue Saint Florentin
75001 Paris
France
We will inform you of the measures taken following your request as soon as possible and in any event within one month of its reception. However, we reserve the right not to act on clearly unfounded or excessive requests.

To find out more, please refer to our privacy policy.